1. Order Processing
All orders are processed within 2–3 business days after verification of prescription, insurance, and product availability.
Orders are not shipped on weekends or public holidays.
2. Shipping Time
Shipping times vary depending on your location and product availability.
Most standard deliveries are completed within 3–7 business days after dispatch. Expedited shipping options may be available upon request.
3. Order Tracking
Once your order is shipped, you will receive tracking details via email or phone.
You can use this information to monitor your shipment status in real time.
4. Delays & Issues
Delays may occur due to:
- Incorrect shipping information
- Insurance verification issues
- Carrier-related delays
We are not responsible for delays caused by external shipping carriers, but we will assist in resolving any issues.
5. Contact Us
If you have questions about your shipment, contact us:
- Phone: +1 (469) 952-8189
- Email: info@caremedxllc.com